01 Common questions
Common questions
How does payment actually work?
Uploading your CV, pasting the job ad, and seeing the match is free, with no credit card. Once you want the finished, tailored CV and cover letter generated, you start a 3-day trial for €1.99.
Unless you cancel during those 3 days, it automatically continues into the weekly plan at €14.90, with 5 applications per week included — cancel anytime, no reason required.
Can I use it if my German isn't good?
You can read and operate everything in English. The documents come out in the language of the job ad — so a German ad produces a German Lebenslauf and Anschreiben.
Be aware of what that means in practice: if you apply in German, you should expect the conversation to continue in German. gupp helps with the written application, not with the interview.
Does an AI write my application?
The text is generated automatically, yes. But not out of thin air: the only inputs are your CV, the job ad and your answers to the follow-up questions. gupp phrases what you bring towards what the ad asks for — it doesn't invent positions or qualifications.
Everything generated is editable. We strongly recommend reading and adjusting it before you send anything.
Will an employer notice the application was AI-assisted?
AI detection tools are unreliable and regularly flag text written by people. What does stand out are interchangeable cover letters that would fit any role — which is precisely what gupp tries to avoid by referring to the concrete requirements of the ad.
The best protection is the same as it always was: read the text before you send it and rewrite anything that doesn't sound like you.
What happens to my CV?
It is stored so you don't have to upload it for every application, and passed to the AI provider for text generation. Under that provider's terms, the content is not used to train their models.
You can have your data deleted at any time — even without a password set up, if you've only used the free check. The details are in the privacy policy.
Do I need an account before I see anything?
You need an account (via Google, LinkedIn, or email) before you upload your CV — it takes a moment, no lengthy sign-up. The analysis itself is then free, with no credit card required.
Can I cancel my plan at any time?
Yes. Via the cancellation page, without signing in and without giving a reason — this applies to the current weekly plan just as much as to an existing older weekly or monthly plan. The contract ends at the end of the period you've already paid for, which you can use in full. You get an immediate confirmation with a timestamp and reference number.
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